Terms and Conditions for Techmart BPO

Effective from January 2023

Call center agent instructing other agent

Introduction

These terms and conditions outline the rules and regulations for the use of Techmart BPO’s website and services. By accessing our website and using our services, you accept and agree to comply with these terms and conditions.

Services Offered

Techmart BPO provides business process outsourcing (BPO) services to clients worldwide. Our services include, but are not limited to, customer service, telesales service, lead generation, data entry, technical support.

Use of Services

Our services are intended for lawful use only. You agree not to use our services for any unlawful purposes, including but not limited to fraud, identity theft, and harassment. You agree to comply with all applicable laws and regulations while using our services.

Intellectual Property

All content and materials on our website, including but not limited to text, graphics, logos, images, and software, are the property of Techmart BPO and are protected by copyright and other intellectual property laws. You agree not to reproduce, modify, distribute, or otherwise use any of our content or materials without our prior written consent.

Confidentiality

Techmart BPO values the confidentiality and privacy of our clients’ data and information. We adhere to strict data protection and security measures to safeguard our clients’ data. You agree to maintain the confidentiality of any data or information you access while using our services and not to disclose it to any third party without our prior written consent.

Limitation of Liability

Techmart BPO is not liable for any direct or indirect damages, including but not limited to loss of profits, loss of data, or business interruption, arising from the use of our website or services. We make no warranties or representations about the accuracy or completeness of the content and materials on our website.

Termination

We reserve the right to terminate your access to our website and services at any time and without notice if we determine, in our sole discretion, that you have violated these terms and conditions or any applicable laws or regulations.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state of California, without giving effect to any principles of conflicts of law. Any legal action arising from or related to these terms and conditions shall be brought exclusively in the state or federal courts located in California.

Payment and Billing

Clients are responsible for payment of all services rendered by Techmart BPO. Invoices will be issued in accordance with the agreed upon payment terms.

Disclaimer of Warranties

Techmart BPO makes no warranties, express or implied, regarding the reliability, accuracy, or completeness of our services. We do not guarantee that our services will meet your specific requirements or that they will be uninterrupted or error-free. Clients use our services at their own risk.

Indemnification

Clients agree to indemnify and hold Techmart BPO and its employees, agents, and affiliates harmless from and against any claims, damages, or expenses, including reasonable attorneys’ fees, arising from or related to the client’s use of our services.

Termination

Either party may terminate a service agreement with Techmart BPO upon written notice, subject to any applicable termination fees or obligations. Upon termination, the client shall immediately cease using our services and return any materials or information belonging to Techmart BPO.

Modification of Services

Techmart BPO reserves the right to modify or discontinue any of our services at any time and without prior notice. We are not liable to clients or any third party for any modification, suspension, or discontinuation of our services.

Force Majeure

Techmart BPO shall not be liable for any failure or delay in performance under these terms and conditions if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or acts of terrorism.

Entire Agreement

These terms and conditions, along with any applicable service agreements, constitute the entire agreement between Techmart BPO and our clients and supersede all prior or contemporaneous agreements, whether written or oral, regarding our services.

Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

The failure of Techmart BPO to enforce any provision of these terms and conditions shall not be construed as a waiver of such provision or the right to enforce it in the future.


Changes to Terms and Conditions

Techmart BPO reserves the right to modify or update these terms and conditions at any time and without prior notice. It is your responsibility to periodically review these terms and conditions for any updates or changes.

Cookie Policy Agreement

This Cookie Policy explains how Techmart BPO (“we” or “us”) uses cookies on our website (“Site”). By using our Site, you consent to the use of cookies in accordance with this Cookie Policy.

What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our Site. They allow us to remember your preferences and improve your experience on our Site.

Types of Cookies We Use

We use the following types of cookies on our Site:

Essential cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems. They enable you to navigate the Site and use its features, such as accessing secure areas of the Site.

Performance cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most often, and if visitors receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous.

Functionality cookies: These cookies allow us to remember choices you make on our Site and provide enhanced, personalized features, such as remembering your preferred language or the region you are in.

Targeting cookies: These cookies are used to deliver advertising that is relevant to your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Managing Cookies

You can manage cookies through your web browser’s settings. You can set your browser to block all cookies or to notify you when a cookie is set. However, if you block cookies, some features of our Site may not function properly.

Changes to this Policy

We may update this Cookie Policy from time to time to reflect changes to our use of cookies. We encourage you to check this page periodically for any changes.

Contact Us

If you have any questions about this Cookie Policy, please contact us at [contact email].

Effective Date

This Cookie Policy is effective as of January 2023.

If you have any questions or concerns about these terms and conditions, please contact us at info@techmartbpo.com.